I dont think I ever saw a review or article that said the suspension/ride was any more than adequate, with a lot of folks saying it was less than adequate. There are a lot of threads on aftermarket fork innards and fluids. I am on the adequate wagon, but I must admit I was a little surprised at the jolts when I first bought it new. I dont even notice it now. It seemingly smoothed out but it is definitely still firm, which suits my riding style. I dont want a potentially too cushy 730 lb machine zipping through the canyons. I ride with 38 psi up front and 42 psi out back.i thot these bike were supposed to be the best ride that ya could possibly get from a motorcycle. apparently i was led astray from reading articles postings and news provided by motorcycle magazines.
Sorry to hear you were led astray...